We are closed on All national holidays All weekends
The national holidays we observe are:
New Year’s Day
Martin Luther King Jr. Day
George Washington’s Birthday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
At times we are off: We are a community psychiatry clinic and so during holidays and outside office hours we cannot provide services. Please call 911 during the times we are not available.
We use secure, HIPAA-compliant video platforms for all tele-psychiatry and therapy appointments.
Our matching system helps connect you with the provider best suited to your needs and preferences.
To protect privacy and avoid bias, we do not disclose specific reasons for no-match.
After submitting your intake, our team will review your information and contact you to schedule an appointment.
Mental health care involves complex, individualized needs and regulatory requirements.
We are in network with most major plans in California and Texas, including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Optum, Humana, Magellan Health, Medicare, and Tricare. See the full California and Texas plan lists in the Insurance and billing section below. Plans can vary by provider, so we verify your coverage before your first visit. Please note that we do not accept Medi-Cal or Medicaid.
Appointments
Seeing a psychiatrist is a difficult choice and one way to make it slightly easier is by giving privacy.
The Savant Care in clinic companion app does the task of checking you in, informing the doctor and subsequently checking you out. We are one of the very few clinics that takes most insurances including medicare and keeping our costs low allows us to do that.
Calling or texting the Savant Care phone number connects you to the doctors personal admin assistant who can help you with any questions.
You can log in to your health portal using the link provided by our clinic after your first appointment.
Please call us as soon as possible. We will do our best to accommodate you, but your appointment may need to be rescheduled.
Most paperwork is completed within 3-5 business days.
No. You cannot see a psychiatrist and a therapist on the same day.
You can book follow-up appointments online or by calling our office.
Helpdesk requests allow us to track and resolve your issues more efficiently.
Log in to your patient portal and use the help desk feature to submit your request.
We use secure email systems and follow HIPAA guidelines for all communications.
Prescription requests are usually processed within 1-2 business days.
You can sign the release form electronically through your patient portal.
Follow-up care
To release your records we need a signed Release of Information (ROI) form on file, as required by HIPAA. You can sign the ROI electronically through your patient portal. Once we have your signed form, our team processes the request and sends your records to you or to the party you designate.
Turnaround time: 2 to 3 business days.
Log in to your patient portal and submit a help desk request for your refill, or raise it with your clinician at your next visit. Please send refill requests a few days before you run out. Prescription requests are usually processed within 1-2 business days.
Insurance and billing
Missed appointments prevent you from receiving care, and prevent the doctor from seeing another patient in need of care during that time.
You will be charged $75 within 3 business days of your appointment if you do not cancel at least 24 working hours (excluding weekends or holidays) before your appointment. If an unpreventable, documented situation arises, Savant Care may waive or reduce the amount.
This same $75 fee also covers no-shows, so there is no separate no-show charge. Insurance does not cover missed appointments or late cancellations, and the fee applies to both the insurance and out-of-pocket tracks.
Note: For an appointment booked within 24 hours, you are automatically subject to the above cancellation policy.
If you choose the out-of-pocket track, the following rates apply. These rates are the same for all ages. Documented financial-need discounts may be available; submit requests to our finance team, since individual clinicians cannot grant discounts or negotiate rates.
Provider / visit
Out-of-pocket rate
Psychiatrist, 60-minute visit
$500 (discounted $400)
Psychiatrist, 30-minute visit
$250
Psychiatrist, other clinician time (calls, coordination, documentation)
$500 per hour
Nurse Practitioner, 60-minute visit
$250 (discounted $200)
Nurse Practitioner, 30-minute visit
$150
Therapist or Psychologist, 60-minute visit
$250 (discounted $200)
Therapist or Psychologist, follow-up visit (60-minute)
$250
We accept:
Bank ACH (direct transfer): our preferred method, since it keeps costs lowest for you.
Credit and debit cards: accepted, with a 3% processing fee passed on from the card company.
Check or cash: accepted but not preferred; a $50 handling fee applies to each check or cash transaction.
We do not accept Zelle. Charges to your card or ACH are made within 3 business days of your appointment, and payments apply to any prior balance first. If you have a billing concern, please contact our office before disputing a charge, since a chargeback made without contacting us first incurs a $50 fee.
Your card or bank account on file is charged within 3 business days of your appointment. Payments are applied to any prior unpaid balance first, then to current charges. ACH (direct bank transfer) is our preferred method because it keeps costs lowest for you. For covered visits you are responsible for your plan's copay, deductible, or coinsurance; for out-of-pocket visits, the self-pay rates above apply.
In-network means your insurer has a contract with your provider, so for covered visits you typically pay only your plan's copay, deductible, or coinsurance.
Out-of-network means there is no such contract: your plan may cover part of the visit or none of it, and you are responsible for the balance up to our out-of-pocket rates. Savant Care's in-network participation can change without notice, so we verify your coverage before your first visit.
We accept out-of-network insurance. You are responsible for the full out-of-pocket cost of each visit, billed at the same rates shown in the self-pay table above.
We keep a payment method on file so we can process your share of covered visits, any out-of-pocket balance, and any cancellation fee without delay. Charges are made within 3 business days of your appointment, and payments apply to older balances first. Collecting this at intake means you do not have to stop and handle billing at each visit.
These three terms describe how you and your insurer split the cost of a covered visit:
Copay: a fixed amount you pay for a covered visit, set by your plan (for example, $30 per session).
Deductible: the amount you pay out of pocket each year before your insurance begins paying its share.
Coinsurance: your percentage share of a covered visit after you have met your deductible (for example, 20%).
An Explanation of Benefits (EOB) is a statement from your insurance company that shows what was billed, what your plan paid, and what you owe. It is not a bill. Use it to understand how your claim was processed and to confirm your share before you pay.
Plans can vary by provider, and we verify your coverage before your first visit. We are currently in network with the following plans:
California: Aetna, Alignment, Anthem Blue Cross, Blue Cross Blue Shield, Blue Shield of California, CentraPsych, Cigna, Comp Psych, First Health, Health Net, Humana, IMS, Independence Blue Cross, Magellan Health, Medicare, MHN, MultiPlan, Optum, Oscar, Premera Blue Cross, Sharp Health Plan, Tricare, UMR, UnitedHealthcare, WellCare, Well Point, Western Health Advantage.
Texas: Aetna, Alignment, Ambetter, Blue Cross Blue Shield, Blue Cross Blue Shield of Texas, CentraPsych, Choice Care, ChoiceCare (Humana), Cigna, Community Health Choice, Evry Health, Evry Healthcare Inc., Evry Health - PPO, Evry Health - PPO - SPECs (Dallas), First Health/Coventry Network, First Health/Coventry Network - PPO, FirstCare, Galaxy Health Network, Galaxy Health Network - PPO, Healthcare Highways, HealthSmart - ACCEL, HealthSmart Preferred Care, Humana, IMS, Independence Blue Cross, Independent Medical Systems, Independent Medical Systems - PPO, Magellan Health, Medicare, Molina Healthcare, Molina Healthcare of Texas, MultiPlan, Optum, Oscar, Partners Direct Health, Partners Direct Health - PPO, PlanVista, Premera Blue Cross, Scott & White Health Plan, Sendero Health Plans, Superior HealthPlan, Texas Health Aetna, Tricare, UMR, UnitedHealthcare, WellCare.
No. Savant Care and its clinicians do not accept or participate in Medi-Cal or Medicaid. If you carry Medi-Cal or Medicaid as secondary insurance, you are responsible for whole visit charges which is Out of pocket.
We do work with many major plans, including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Optum, Humana, Magellan Health, Medicare, and Tricare. See the full California and Texas lists above.
We offer secure, HIPAA-compliant telehealth for most visits. Coverage depends on your plan: some plans cover psychiatry in general but do not cover telepsychiatry specifically. Please confirm telepsychiatry coverage with your insurer before booking so there are no surprises. If your plan does not cover it, our out-of-pocket rates apply.
It depends on your plan. Some insurers require a referral from your primary care provider or a prior authorization for mental health visits, and others do not. Check with your insurer before booking; our team can help verify your benefits and requirements.
Benefits differ by plan and can change, and you (not your insurer) are responsible for full payment if a claim is denied for any reason. Confirming your coverage in advance helps you avoid unexpected costs.
Call the member services number on your insurance card or log in to your insurer's portal, and ask specifically about outpatient mental health and telepsychiatry benefits, including any copay, deductible, or coinsurance. Our team also verifies your coverage before your first visit.
Your copay is the fixed amount your plan sets for a covered visit, so the exact figure depends on your insurance. We verify your benefits before your first visit and will tell you your expected copay. If you are paying out of pocket instead, see the self-pay rates above.
Some plans carve out mental health benefits to a separate behavioral health network (for example, Magellan, Optum, or MHN), so a visit can process as out of network even when your medical plan is in network. If this happens, contact our billing team and we will review the claim and your behavioral health benefits with you.
Paperwork such as disability forms, letters, and treatment summaries is billed on a prorated basis at the clinician's rate (for a psychiatrist, $500 per hour). Brief, simple forms may be included at no charge, while longer or complex documentation incurs a fee. Ask our office for an estimate before you request it.
Your invoices are available through your patient portal, or you can request a copy from our billing team at any time.
Extended phone calls and messages that require significant clinician time are treated as consultations and billed on a prorated basis at the clinician's rate (for a psychiatrist, $500 per hour). Brief administrative questions handled by our staff are not charged.
Important Info
For urgent mental health needs, call 911 or visit your nearest emergency room.
Detailed insurance, self-pay, and billing information is covered in the Insurance and billing questions above.
Clinic policies and appointment details are subject to change. Please check back regularly.
For privacy and security, all communications are HIPAA-compliant.
